Manage your bookings

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030-2300023 (Netherlands) +31 30 2300023 (International)

030-2300023 (Netherlands)
(local rate)

+31 30 2300023 (Other)
Int. rate + local cost (local rate)

Opening times: 24 hours a day, 7 days a week

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Manage your bookings

Please enter the booking code and the e-mail address associated with your booking to view, change or cancel tickets purchased online or by phone.
Only paid entries can be displayed. Entries made via Thalys.nl of Thalys.com cannot be displayed.

If you want to change or cancel your booking in the event of an incident/strike, or if your booking is not displayed here, please call the NS International Service Center at +31 30 2300023 (local rate).
Tickets purchased at the station or with a travel agent, can be changed or cancelled respectively at one of the NS International counters in the service office or at your travel agent.
In all cases, it is only possible to change or cancel train tickets if the rate conditions of your ticket permits it.

Manage your bookings

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Manage your bookings

Manage your bookings

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